Description

🤝 Human HR Capabilities

People-First Leadership

• Apply servant leadership principles to support staff growth, well-being, and engagement

• Lead with empathy across onshore/offshore, multicultural, and cross-functional teams

• Foster trust, inclusion, and collaboration in remote and hybrid environments

Talent Management & Development

• Support workforce planning, skills development, and succession strategies

• Mentor team members and contribute to a learning culture

• Align individual strengths with organizational goals for high-performance outcomes

HRIS & Workforce Systems

• Work with HR platforms to manage staff records, performance data, and compliance

• Collaborate with HR teams to improve digital workflows and self-service access

• Leverage tools like MS Teams, Slack, Trello, and Google Workspace to support team operations

Recruitment & Onboarding Alignment

• Partner with hiring managers and recruiters to ensure role clarity and candidate fit

• Create smooth onboarding experiences aligned with team culture and expectations

• Bring DEI awareness into sourcing and hiring discussions

Change Management & Communication

• Lead change initiatives using Prosci’s ADKAR model and structured communication plans

• Manage transitions in roles, processes, and technologies with empathy and transparency

• Keep teams aligned and resilient through periods of reorganization or rapid scaling

Staff Satisfaction & Retention

• Analyze engagement and satisfaction data to identify areas for improvement

• Implement strategies that enhance psychological safety, belonging, and recognition

• Advocate for work-life balance and employee well-being

Conflict Resolution & Coaching

• Resolve interpersonal and team challenges with fairness and discretion

• Facilitate 1:1 coaching conversations to realign expectations and strengthen relationships

• Promote a feedback culture rooted in growth, not blame

Diversity, Equity & Inclusion (DEI)

• Champion inclusive leadership and representation in project teams and programs

• Use dashboards to monitor DEI trends in hiring, retention, and advancement

• Integrate DEI into both strategic planning and daily decision-making