NextAutomatica LLC — Terms of Service
Effective Date: August 4, 2026
1. Acceptance
By accessing or using NextAutomatica’s API and services (“Service”), you agree to these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Service.
2. Service Description
NextAutomatica provides a unified API and AI orchestration model that enables routing to multiple AI providers from a single interface. Features include default PII redaction, usage tracking, and configurable privacy and compliance controls.
You are solely responsible for the content you send and receive through the Service.
3. Eligibility & Account Security
- You must be at least 18 years old and legally able to enter into binding contracts.
- You are responsible for maintaining the confidentiality of your API credentials and any account-related activities.
- You must notify us immediately in case of unauthorized access or suspected breach.
4. Billing, Credits & Expiration
- API usage is billed via pre-purchased credits through our designated payment provider(s).
- All credits are non-refundable and expire after 12 months, unless explicitly stated otherwise.
- Fraud, chargebacks, or payment failures may result in immediate account suspension or termination.
5. Privacy & PII Redaction
- PII redaction is enabled by default on all requests before data is routed externally.
- No prompt or response data is logged unless you explicitly opt in.
- Metadata such as timestamps, provider names, and token usage is always collected for billing, diagnostics, and system analytics.
- If your account routing preferences restrict access to certain providers, your request may fail if no eligible model is available.
For full privacy terms, see our Privacy Policy.
6. Logging & Data Use
- If you opt in to content logging (e.g., for analytics or monitoring), your request and response content may be stored and linked to your account.
- You retain ownership of all input and output data.
- By using the Service, you grant us a limited, non-exclusive, worldwide license to process and transmit your data solely to operate and improve the Service.
7. Third-Party Providers
- NextAutomatica acts as a routing layer and does not control the behavior, terms, or data practices of third-party AI providers (e.g., OpenAI, Anthropic, Mistral).
- You are responsible for ensuring that your use of any provider via our platform complies with that provider’s Terms of Service and Privacy Policy.
8. Service Availability & Model Changes
- We strive for high availability but provide the Service “as-is”, without guarantee of uninterrupted access.
- We may change, disable, or discontinue any AI model, endpoint, or feature with at least 14 days’ notice, unless immediate removal is required by law, security, or provider policy.
9. Intellectual Property
- All code, branding, infrastructure, and intellectual property related to the Service remain the sole property of NextAutomatica LLC.
- You retain full ownership of your content but grant us a limited license to use it for the purpose of operating and improving the platform.
10. Termination & Suspension
- Either party may terminate this agreement at any time.
- We reserve the right to suspend or terminate your access for cause, including but not limited to policy violations, non-payment, or security concerns.
- Sections related to privacy, data ownership, IP, indemnity, and dispute resolution shall survive termination.
11. Disclaimers & Limitations of Liability
- The Service is provided without warranties, express or implied.
- We specifically disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.
- Our maximum liability is limited to the total amount you paid us in the 12 months preceding the claim, unless otherwise required by law.
- We are not liable for any indirect, incidental, consequential, or special damages arising out of or related to your use of the Service.
12. Indemnification
You agree to indemnify, defend, and hold harmless NextAutomatica LLC, its affiliates, officers, employees, and contractors from any claims, liabilities, losses, damages, or expenses (including legal fees) arising from:
- Your use or misuse of the Service,
- Violation of these Terms, or
- Violation of third-party provider terms or intellectual property rights.
13. Dispute Resolution
- All disputes shall be resolved through binding arbitration in Montgomery County, Maryland, USA.
- You waive your rights to participate in class action lawsuits or jury trials.
- This clause does not apply to government entities, which may be subject to alternate terms.
14. Changes to the Terms
We may update these Terms from time to time. For material changes, we will notify users at least 30 days in advance via email or platform notice.
Continued use of the Service after updates constitutes your acceptance of the revised Terms.
15. Governing Law & Severability
These Terms shall be governed by the laws of Montgomery County, Maryland, USA, excluding conflict-of-law rules.
If any provision is deemed unenforceable or invalid, the remainder of the Terms shall remain in full force and effect.
