(a) Use of Services. By using our Services, you agree to the Terms as updated on our website from time to time. We are under no obligation to provide you notice of any change to the Terms.
(b) Access. You may access, and we grant you a non-exclusive right to use, the Services in accordance with these Terms. We may restrict your access to Services at anytime. You will comply with these Terms and all applicable laws when using the Services.
(c) Ownership. NextAutomatica and our affiliates own all rights, title, and interest in and to the Services.
(b) Feedback. We appreciate any feedback, comments, ideas, proposals and suggestions for improvements. If you provide any such things, we may use it without restriction or compensation to you.
(c) Restrictions. You may not (i) use the Services in a way that infringes, misappropriates or violates any person’s rights under applicable law; (ii) reverse assemble, reverse compile, decompile, translate or otherwise attempt to discover the source code or underlying components of models, algorithms, and systems of the Services (except to the extent such restrictions are contrary to applicable law); (iii) use our Services, or any derivative output, to compete with NextAutomatica; (iv) except as permitted through our provided API(s), use any automated or programmatic method to extract data or output from the Services, including scraping, web harvesting, or web data extraction; (v) represent that output from the Services was human-generated when it is not or otherwise violate our Terms; (vi) buy, sell, or transfer API keys without our prior written consent; or (vii) send us any personal information of children under 13 or the age of digital consent under applicable law. You will comply with any rate limits and other requirements that we may set. You may use Services only in geographies currently supported by NextAutomatica.
(d) Third Party Services. Any third party software, services, or other products you use in connection with the Services are subject to their own terms, and we are not responsible in any way for third party products.
2. Registration and Access
You must be at least 13 years old to use the Services or the age of digital consent under applicable law. Nonetheless, if you are under 18 you must have your parent or legal guardian’s permission to use the Services. If you use the Services on behalf of another person or entity, you must have the authority to accept the Terms on their behalf. You must provide accurate information to register for an account with us. You may not make your access credentials or account available to others (or in the case of an account on behalf of an entity, outside your organization), and you are solely responsible for all activities that occur using your credentials.
3. Fees and Payments
(a) Fees and Billing. You will pay all fees charged to your account (“Fees”) according to the prices and terms as published on our website, or as otherwise agreed to by us in writing. NextAutomatica has the right to correct pricing errors or mistakes at any time (including for the avoidance of doubt, after we have already issued an invoice or received payment with respect to such invoice). You will provide complete and accurate billing information including a valid and authorized payment method. We will charge your payment method on a periodic basis, but may change the date on which the charge is posted. You authorize NextAutomatica and its affiliates, and our third-party payment processor(s), to charge your payment method for the Fees. If your payment cannot be completed, we will send you written notice (which may be in the form of electronic delivery) and may suspend access to the Services until payment is received. All Fees must be paid in U.S. dollars and paid on your behalf from or by U.S. institutions.
(b) Payments and Late Payments. All Fees are due upon invoice issuance which may be invoiced ahead of the Service period. Undisputed amounts past due may be subject to a finance charge of up to 2.5% of the unpaid balance per month, assessed and accrued on a monthly basis. If any amount of your Fees are past due, we may suspend your access to the Services after we provide you written notice of late payment.
(b) Refunds. Payments are nonrefundable except as provided in by the Terms.
(d) Taxes. Unless otherwise stated, Fees do not include federal, state, local, and foreign taxes, duties, and other similar assessments (“Taxes”). You are responsible for all Taxes associated with your purchase, excluding Taxes based on our net income. We may invoice you for such Taxes. You agree to timely pay such Taxes and provide us with documentation showing the payment, or additional evidence that we may reasonably require. We use the name and address in your account registration as the place of supply for tax purposes, so you must keep this information accurate and up-to-date.
(e) Price Changes. We may change our prices by posting notice to your account or to our website. Price increases will be effective once posted. Any price changes will apply to the Fees charged to your account immediately after the effective date of the changes.
(f) Disputes. If you want to dispute any Fees or Taxes, please contact firstname.lastname@example.org within thirty (15) days of the date of the disputed invoice.
(g) Free Tier. You may only create one account to benefit from credits provided as part of our free tier of Services. If we believe you are not using our free tier in good faith, we may charge you Fees or restrict your access to the Services.
4. Services Content
(a) User Content. You may provide input with respect to the Services (“Input”), and receive output generated by the Services based on such Input (“Output”, such Input and Output, together, “Content”). Between you and NextAutomatica and to the extent permitted by applicable law, you own all Inputs. Subject to your compliance with the Terms, we hereby assign to you all our right, title and interest in and to the Outputs. Therefore, you may use Content for any purpose, including commercial purposes such as sale or publication, if you comply with the Terms. You are responsible for any Content, including ensuring such Content does not violate any applicable law or the Terms.
(b) Use of Content by NextAutomatica. We may use Content to provide and maintain the Services, comply with applicable law, and enforce our policies.
(c) Similarity of Content. Due to the nature of machine learning and our Services, Output may not be unique across users and the Services may generate the same or similar output for us or a third party. Responses that are requested by and generated for other users are not considered your Content even though such Content may be similar.
(d) Accuracy. The Services use technology such as, inter alia, Artificial intelligence and machine learning, that is rapidly evolving. Given the probabilistic nature of machine learning and of the technology which underpins our Services, use of our Services may in some situations result in incorrect Outputs that are not accurate. You should evaluate the accuracy of any Output as appropriate for your use case, including through human review.
You may be given access to confidential information belonging to NextAutomatica, its affiliates and other third parties (“Confidential Information”). You may use Confidential Information only as needed to use our Services as permitted under the Terms. You may not disclose Confidential Information to any third party, and you will protect Confidential Information in the same manner that you protect your own confidential information of a similar nature, using at least reasonable care. Confidential Information includes nonpublic information that we or third parties designate as confidential or should reasonably be considered confidential under the circumstances, including software, technical specifications, and other nonpublic business information. Confidential Information does not include information that: (i) is or becomes generally available to the public through no fault of yours; (ii) you already possess without any confidentiality obligations when you received it under the Terms; (iii) is rightfully disclosed to you by a third party without any confidentiality obligations; or (iv) you independently developed without using Confidential Information. You may disclose Confidential Information when required by law or the valid order of a court or other governmental authority if you give reasonable prior written notice to NextAutomatica and use reasonable efforts to limit the scope of disclosure, including assisting us with challenging the disclosure requirement, in each case where possible.
6. Security and Data Protection
(a) Security. You must implement reasonable and appropriate measures designed to help secure your access to, and use of, our Services. If you discover any vulnerabilities or breaches related to your use of the Services, you must promptly notify us and provide details of such vulnerability or breach.
(b) Processing of Personal Data. If you use the Services to process personal data, you must provide legally adequate privacy notices and obtain necessary consents for the processing of such data, and you represent to us that you are processing such data in accordance with applicable law.
You will defend, indemnify, and hold harmless us, our affiliates, and our personnel, from and against any claims, losses, and expenses (including attorneys’ fees) arising from or relating to your use of the Services, including your Content, products or services you develop or offer in connection with the Services, and your breach of the Terms or violation of applicable law.
8. Disclaimer of Warranties and Limitations on Liability
(a) Disclaimer. THE SERVICES ARE PROVIDED “AS IS.” EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED.
(b) Limitations of Liability. NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICE THAT GAVE RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE OR ONE HUNDRED DOLLARS ($100). THE LIMITATIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
9. Term and Termination
(a) Termination; Suspension. The Terms take effect when you first use the Services and remain in effect until terminated. You may terminate these Terms at any time for any reason by discontinuing the use of our Services and the Content. We may terminate the Terms for any reason by providing you at least 10 days’ advance notice. We may terminate these Terms immediately upon notice to you if you materially breach Sections 1 (Usage Requirements), 5 (Confidentiality), 6 (Security and Data Protection), 10 (Dispute Resolution) or 11 (General Terms), if there are changes in relationships with third party technology providers outside of our control, or to comply with law or government requests. We may suspend your access to the Services if you do not comply with the Terms, if your use poses a risk to us or any third party, or if we suspect that your use is fraudulent or could subject us or any third party to liability.
(b) Effect on Termination. Upon termination, you will stop using the Services and you will promptly return or, if instructed by us, destroy any Confidential Information. The sections of these Terms which by their nature should survive termination or expiration should survive, including but not limited to Sections 4 and 5-11.
10. Dispute Resolution
YOU AGREE TO THE FOLLOWING MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISIONS:
(a) MANDATORY ARBITRATION. You and NextAutomatica agree to resolve any past or present claims relating to the Terms or our Services through final and binding arbitration.
(b) Informal Dispute Resolution. We would like to understand and try to address your concerns prior to formal legal action. Before filing a claim against NextAutomatica, you agree to try to resolve the dispute informally by sending us notice to the customer care email address currently listed on our website of your name, a description of the dispute, and the relief you seek. If we are unable to resolve a dispute within 90 days, you may bring a formal proceeding. Any statute of limitations will be tolled during the 90-day resolution process.
(c) Arbitration Forum. Either party may commence binding arbitration through an accredited or widely recognized alternative dispute resolution (“ADR”) provider. The parties will pay equal shares of the arbitration fees. We will not seek our attorneys’ fees and costs in arbitration unless the arbitrator determines that your claim is frivolous or in bad faith.
(d) Arbitration Procedures. The arbitration will be conducted by telephone, based on written submissions, video conference, or in person in Maryland or at another mutually agreed location. The arbitration will be conducted by a sole arbitrator under the ADR’s then-prevailing rules. All issues are for the arbitrator to decide, except a Maryland court has the authority to determine (i) the scope, enforceability, and arbitrability of this Section 10, including the mass filing procedures below, and (ii) whether you have complied with the pre-arbitration requirements in this section. The amount of any settlement offer will not be disclosed to the arbitrator by either party until after the arbitrator determines the final award, if any.
(e) Exceptions. This arbitration section does not require arbitration of the following claims: (i) individual claims brought in small claims court; and (ii) injunctive or other equitable relief to stop unauthorized use or abuse of the Services or intellectual property infringement.
(f) NO CLASS ACTIONS. Disputes must be brought on an individual basis only, and may not be brought as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed. If for any reason a dispute proceeds in court rather than through arbitration, each party knowingly and irrevocably waives any right to trial by jury in any action, proceeding, or counterclaim. This does not prevent either party from participating in a class-wide settlement of claims.
(g) Mass Filings. If, at any time, 30 or more similar demands for arbitration are asserted against NextAutomatica or related parties by the same or coordinated counsel or entities (“Mass Filing”), the ADR provider will randomly assign sequential numbers to each of the Mass Filings. Claims numbered 1-10 will be the “Initial Test Cases” and will proceed to arbitration first. The arbitrators will render a final award for the Initial Test Cases within 120 days of the initial pre-hearing conference, unless the claims are resolved in advance or the parties agree to extend the deadline. The parties will then have 90 days (the “Mediation Period”) to resolve the remaining cases in mediation based on the awards from the Initial Test Cases. If the parties are unable to resolve the outstanding claims during this time, the parties may choose to opt out of the arbitration process and proceed in court by providing written notice to the other party within 60 days after the Mediation Period. Otherwise, the remaining cases will be arbitrated in their assigned order. Any statute of limitations will be tolled from the time the Initial Test Cases are chosen until your case is chosen as described above.
(h) Severability. If any part of this Section 10 is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would allow Mass Filing or class or representative arbitration, this Section 10 will be unenforceable in its entirety. Nothing in this section will be deemed to waive or otherwise limit the right to seek public injunctive relief or any other non-waivable right, pending a ruling on the substance of such claim from the arbitrator.
11. General Terms
(a) Relationship of the Parties. The Terms do not create a partnership, joint venture or agency relationship between you and NextAutomatica or any of our affiliates. NextAutomatica and you are independent contractors and neither party will have the power to bind the other or to incur obligations on the other’s behalf without the other party’s prior written consent.
(b) Use of Brands. You may not use NextAutomatica’s or any of its affiliates’ names, logos, or trademarks, without our prior written consent.
(c) U.S. Federal Agency Entities. The Services were developed solely at private expense and are commercial computer software and related documentation within the meaning of the applicable U.S. Federal Acquisition Regulation and agency supplements thereto.
(d) Copyright Complaints. If you believe that your intellectual property rights have been infringed, please send notice to the customer care email address currently listed on our website. We may delete or disable content alleged to be infringing and may terminate accounts of repeat infringers.
Written claims concerning copyright infringement must include the following:
A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest;
A description of the copyrighted work that you claim has been infringed upon;
A description of where the material that you claim is infringing is located on the site;
Your address, telephone number, and e-mail address;
A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
(e) Assignment and Delegation. You may not assign or delegate any rights or obligations under the Terms, including in connection with a change of control. Any purported assignment and delegation shall be null and void. We may assign the Terms in connection with a merger, acquisition or sale of all or substantially all of our assets, or to any affiliate or as part of a corporate reorganization.
(f) Modifications. We may amend the Terms from time to time by posting a revised version on the website, or if an update materially adversely affects your rights or obligations under the Terms we will provide notice to you either by emailing the email associated with your account or providing notification while using the Services. Those changes will become effective no sooner than 30 days after we notify you. All other changes will be effective immediately. Your continued use of the Services after any change means you agree to such change.
(g) Notices. All notices will be in writing, which for the avoidance of doubt may include email. We may notify you using the registration information you provided or the email address associated with your use of the Services. Service will be deemed given on the date of receipt if delivered by email or on the date sent via courier if delivered by post. You may email NextAutomatica at our current email address as posted on our website.
(h) Waiver and Severability. If you do not comply with the Terms, and we do not take action right away, this does not mean NextAutomatica is giving up any of our rights. Except as provided in Section 10, if any part of the Terms is determined to be invalid or unenforceable by a court of competent jurisdiction, that term will be enforced to the maximum extent permissible and it will not affect the enforceability of any other terms.
(i) Export Controls. The Services may not be used in or for the benefit of, exported, or re-exported (a) into any U.S. embargoed countries (collectively, the “Embargoed Countries”) or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals, any other restricted party lists (existing now or in the future) identified by the Office of Foreign Asset Control, or the U.S. Department of Commerce Denied Persons List or Entity List, or any other restricted party lists (collectively, “Restricted Party Lists”). You represent and warrant that you are not located in any Embargoed Countries and not on any such restricted party lists. You must comply with all applicable laws related to Embargoed Countries or Restricted Party Lists, including any requirements or obligations to know your end users directly.
(j) Equitable Remedies. You acknowledge that if you violate or breach the Terms, it may cause irreparable harm to NextAutomatica and its affiliates, and NextAutomatica shall have the right to seek injunctive relief against you in addition to any other legal remedies.
(l) Jurisdiction, Venue and Choice of Law. The Terms will be governed by the laws of the State of Maryland, excluding Maryland’s conflicts of law rules or principles. Except as provided in the “Dispute Resolution” section, all claims arising out of or relating to the Terms will be brought exclusively in the federal or state courts of Montgomery County, Maryland, USA.