NextAutomatica

Privacy

NextAutomatica LLC — Privacy Policy

Last Updated: August 4, 2025

1. Introduction

NextAutomatica LLC (“we,” “us,” “our”) provides a unified API service that routes user requests to multiple AI providers through a single intelligent interface. Our platform includes automatic PII redaction by default, as well as privacy controls to help users manage data flow across different providers.

This Privacy Policy outlines how we collect, use, store, and disclose personal data when you use our website, platform, and API-based services (“Service”). By accessing or using the Service, you consent to the practices described herein.

Please also review our Terms of Service, which governs your use of the Service. If you do not agree with any part of this Privacy Policy or our Terms, please refrain from using the Site or Service.

2. What Data We Collect

a. Personal Data You Provide

  • Information you submit during account registration (e.g., name, email address).
  • API inputs, which may contain personal data, such as text, documents, or media that you or your users provide for processing.

b. Usage & Analytics Data

  • Automatically collected metadata such as:
    • IP address, browser headers
    • Usage timestamps
    • Token usage, API endpoints used
    • Model/provider routed to
  • Prompt and completion content is not stored unless explicitly opted in by the user.

c. Third-Party Sources

  • We may collect information from external services for:
    • Identity verification
    • Payment processing
    • Product analytics and diagnostics

3. How We Use Your Data

We use the collected data to:

  • Provide, maintain, and improve the Service
  • Track API credit usage and billing
  • Detect and prevent misuse or abuse of the Service
  • Analyze usage trends to optimize performance
  • Fulfill legal obligations and enforce our policies

4. PII Redaction & Provider Routing Controls

  • All requests are subject to automated PII redaction before being routed to external providers.
  • You may configure routing settings to exclude providers based on their data retention or training policies.
  • If no provider meets your specified criteria, your request may fail by design to protect your privacy settings.

5. Logging & Opt-In Content Use

  • We do not log prompt or completion content by default.
  • If you explicitly opt in to content logging (e.g., for debugging, monitoring, or optimization), your inputs/outputs may be stored and linked to your account.
  • Logged data may be used internally to improve the Service. You may revoke logging consent at any time.

6. Third-Party Providers & Terms of Service

  • Our Service connects to third-party AI providers (e.g., OpenAI, Anthropic, Cohere, Mistral).
  • By using our Service, you are solely responsible for ensuring compliance with each provider’s Terms of Service and Privacy Policy before routing data to them.
  • We do not control or guarantee the privacy or data handling practices of these providers.

7. Data Sharing & Disclosure

We do not sell personal data. We may share information with:

  • AI model providers to fulfill requests (only after PII redaction)
  • Trusted subprocessors (e.g., cloud hosting, billing providers, analytics tools), under strict confidentiality agreements
  • Legal or governmental authorities, when required to comply with applicable law or enforce legal rights

8. Data Retention

  • Metadata (e.g., token usage, timestamps) is retained for billing and operational auditing.
  • Inputs and outputs are retained only if you opt in to content logging.
  • Personal data is deleted or anonymized when no longer necessary unless legally required for record-keeping.

9. Security

We implement industry-standard security practices to protect your data, including:

  • End-to-end encryption in transit
  • Firewalls and access control mechanisms
  • Role-based access for internal systems

However, no online system is 100% secure. We cannot guarantee absolute data security.

10. Your Privacy Rights (Subject to Jurisdiction)

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:

  • Access, correct, or delete personal data
  • Restrict or object to certain types of processing
  • Withdraw consent at any time
  • Request data portability
  • File a complaint with a data protection authority

You may exercise these rights by contacting us directly or using your account settings, where available.

11. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we learn that a minor’s data has been submitted, we will promptly delete it.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be announced via email or in-product notification. The “Last Updated” date will always reflect the most recent version.

By continuing to use the Service after any changes are posted, you agree to the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact:

NextAutomatica LLC

Contact us